PRARANG

Knowledge Webs

Cancellations & Refund Policy



Thank you for choosing our website as your source for development, advertising and market-related data of all districts in the country. We strive to provide you with accurate and valuable information. However, we understand that situations may arise where you might need to cancel your purchase or request a refund. Please carefully review our cancellation and refund policy outlined below:

1.Cancellation Policy:

1.1 Cancellation of Subscriptions:
For subscription-based services, customers can cancel their subscription at any time during the subscription period. To cancel a subscription, customers must log in to their account on our website and navigate to the "Subscriptions" section. Upon cancellation, the customer will continue to have access to the purchased data until the end of the current billing cycle. No further charges will be made after the cancellation.

1.2 Cancellation of One-time Purchases:
Customers who have made one-time purchases of district-specific data can request a cancellation within 24 hours of the purchase. To request a cancellation, customers must contact our customer support team at query@prarang.in. Refunds for one-time purchases will be subject to the conditions outlined in the "Refund Policy" below.

2. Refund Policy:

2.1 Refunds for Subscriptions:
For subscription-based services, customers who cancel their subscription will not be eligible for a refund for the current billing cycle. However, they will continue to have access to the purchased data until the end of the billing cycle. In the event of technical issues or service interruptions that significantly impact the usability of the subscription service, customers may be eligible for a pro-rated refund. Such refund requests will be reviewed on a case-by-case basis.

2.2 Refunds for One-time Purchases:
Customers who cancel a one-time purchase within 24 hours of the initial transaction are eligible for a full refund. Refund requests for one-time purchases made after the 24-hour window will not be entertained.

2.3 Non-Refundable Products or Services:
Some products or services may be marked as non-refundable on our website, and as such, they are not eligible for a refund under any circumstances. These items will be clearly indicated during the purchase process.

3. Processing Refunds:

3.1 Refund Processing Time:
Once a refund request is approved, we will process the refund within seven days of the approval date. The refund amount will be credited to the original payment method used during the purchase. Contacting Customer Support: If you have any questions, concerns, or wish to request a cancellation or refund, please don't hesitate to contact our customer support team at query@prarang.in. We are available to assist you during our regular business hours. Please note that this cancellation and refund policy may be subject to updates or changes. Any modifications to the policy will be communicated on our website, and the revised policy will apply to all purchases made after the date of the update.